PRIVACY POLICY
Cosmo the Dodo Bird Product – Racine & Associés Inc.
Updated on January 3, 2024
PRIVACY POLICY
Special Note: This privacy policy applies solely to the website accessible under the domain cosmothedodobird.com.
Definitions and Legal References
PERSONAL DATA (OR DATA): Any information that, directly, indirectly, or in connection with other information – including a personal identification number – allows the identification or identifiability of a natural person.
USAGE DATA: Information collected automatically by the Website (or by third-party services employed by the Website), which may include IP addresses or domain names of the computers used by Users who access the Website, URI addresses (Uniform Resource Identifier or uniform resource identifier), time of the request, method used to submit the request to the server, size of the file received in response, numerical code indicating the status of the server’s response (successful result, error, etc.), country of origin, characteristics of the browser and operating system used by the User, various details regarding the time per visit (e.g., time spent on each page on the Website), and details regarding the path followed within the Website with a special reference to the sequence of pages visited, and other parameters concerning the User’s operating system or environment.
USER: The person using the Website who, unless otherwise specified, corresponds to the Data Subject.
DATA SUBJECT: The natural person to whom the Personal Data refers.
PROCESSOR (OR DATA CONTROLLER): The natural or legal person, public authority, agency, or other body that processes Personal Data on behalf of the Data Controller, as described in this privacy policy.
DATA CONTROLLER (OR OWNER): The natural or legal person, public authority, agency, or other body that, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of the Website. Unless otherwise stated, the Data Controller is the Owner of the Website.
WEBSITE: The means by which the User’s Personal Data is collected and processed.
SERVICE: The service provided by the Website as described in the relevant terms (if any) and on the Website.
COOKIES: Small piece of data stored on the User’s device.
SUMMARY OF THE POLICY
Personal data is collected for the following reasons and using the following services:
Display of content from external platforms:
– YouTube video widget
– Personal data: Cookies; Usage data
Analytics:
– Google Analytics, Facebook Ads Conversion Tracking (Facebook pixel)
– Personal data: Cookies; Usage data
Contacting the User:
– Contact form and Distribution list or newsletter, HubSpot CRM
– Personal data: Email address; Last name; First name
Remarketing and behavioral targeting:
– Facebook Custom Audience
– Personal data: Email address; Cookies
Facebook Remarketing:
– Personal data: Cookies; Usage data
Interactions with social networks and external platforms:
– Facebook Like button and social widgets, Twitter Tweet button and social widgets, Instagram button and social widgets
– Personal data: Cookies; Usage data
Contact Information
Racine & Associés Inc. 180 Audet Street Sherbrooke, QC J1R 0A3
DETAILED PRIVACY POLICY
Types of Data Collected
Among the types of Personal Data that the Website collects directly or through third parties are cookies and usage data. The first name, last name, and email address are collected only when users provide this information to the website as part of newsletter registration or a transaction.
Users are responsible for any third-party data obtained, published, or shared through the Website and confirm that they have the third party’s consent to provide the data to the Owner.
Methods of Processing
The Owner takes appropriate security measures to prevent unauthorized access, disclosure, alteration, or destruction of data.
Data processing is carried out using computers or computerized tools, following procedures and organizational modes closely related to the purposes indicated. In addition to the Owner, Data may be accessible, in certain cases, to certain categories of persons in charge of the operation of the Website (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. An updated list of these parties may be requested from the Owner at any time.
Retention Time
Personal data is processed and stored for as long as required for the purpose for which it was collected. Therefore:
- Personal data collected for the Owner’s legitimate interests must be retained as long as necessary to achieve these purposes. Users can find specific information about the legitimate interests pursued by the Owner in the relevant sections of this document or by contacting the Owner.
Processing Purposes
User data is collected to enable the Owner to provide its services, as well as for the following purposes: Contacting the User, Interactions with social networks and external platforms, Analytics, Displaying content from external platforms, Interaction with data collection platforms and other third parties, Managing contacts and sending messages, and Remarketing / Behavioral targeting.
Users can find further detailed information about the purposes of processing and the specific personal data used for each purpose in the respective sections of this document.
DETAILED INFORMATION ON THE PROCESSING OF PERSONAL DATA
Personal data is collected for the following purposes using various services:
Display of content from external platforms
This type of service allows users to view and interact with content hosted on external platforms directly from the pages of the Website. If such a service is installed, it may still collect web traffic data for the pages, even if the User does not use it.
YOUTUBE VIDEO WIDGET (GOOGLE INC.) YouTube is a video content visualization service provided by Google Inc., allowing the Website to embed such content on its pages. Personal data collected: Cookies; Usage data. Processing location: See privacy policy: Privacy Policy
Analytics
The services contained in this section enable the Owner to monitor and analyze web traffic and track User behavior.
GOOGLE ANALYTICS (GOOGLE INC.) Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google uses the data collected to track and examine the use of the Website, prepare reports on its activities, and share them with other Google services. Google may use the data collected to contextualize and personalize the ads of its advertising network. Personal data collected: Cookies; Usage data. Processing location: See privacy policy: Privacy Policy – Opt-out
FACEBOOK ADS CONVERSION TRACKING (FACEBOOK PIXEL) (FACEBOOK, INC.) Facebook Ads Conversion Tracking (Facebook pixel) is an analytics service provided by Facebook, Inc., which connects data from Facebook’s advertising network to actions performed on the Website. The Facebook pixel tracks conversions that can be attributed to ads on Facebook, Instagram, and the Audience Network. Personal data collected: Cookies; Usage data. Processing location: See privacy policy: Privacy Policy – Participant in the Privacy Shield
Contacting the User
CONTACT FORM By filling out the contact form with their Data, the User authorizes the use of this information by the Website for the purpose of responding to requests for information, quotes, or any other User request. As customer support is provided through HubSpot services, Data will be shared with HubSpot and MailChimp to ensure email delivery. Personal data collected: Email address; Last name; First name. Processing location: See privacy policy: HubSpot Privacy Policy and MailChimp Privacy Policy
DISTRIBUTION LIST OR NEWSLETTER Signing up for the distribution list or newsletter adds the User’s email address to the list of contacts who may receive emails containing commercial or promotional information about Cosmo the Dodo Bird. Messages sent to the distribution list are handled through MailChimp services. Data will be shared with MailChimp to ensure email delivery. Personal data collected: Email address; Last name; First name. Processing location: See privacy policy: MailChimp Privacy Policy
Remarketing and Behavioral Targeting
This type of service allows the Website and its partners to distribute, optimize, and display ads based on the User’s previous use of the Website. This activity is carried out by tracking Usage Data and using Cookies. This information is transferred to partners managing remarketing and behavioral targeting activity.
FACEBOOK CUSTOM AUDIENCE (FACEBOOK, INC.) Facebook Custom Audience is a remarketing and behavioral targeting service provided by Facebook, Inc., connecting Website activity to Facebook’s advertising network. Personal data collected: Email address; Cookies. Processing location: See privacy policy: Privacy Policy
FACEBOOK REMARKETING (FACEBOOK, INC.) Facebook Remarketing is a remarketing and behavioral targeting service provided by Facebook, Inc., connecting Website activity to Facebook’s advertising network. Personal data collected: Cookies; Usage data. Processing location: See privacy policy: Privacy Policy
Interactions with Social Networks and External Platforms
This type of service allows interactions with social networks or other external platforms directly from the pages of the Website. Interactions and information obtained through the Website are always subject to the User’s privacy settings for each social network. This type of service may still collect data for the pages where it is installed, even if the User does not use it.
FACEBOOK LIKE BUTTON AND SOCIAL WIDGETS (FACEBOOK, INC.) The Facebook Like button and social widgets are services that allow interaction with the Facebook social network provided by Facebook, Inc. Personal data collected: Cookies; Usage data. Processing location: See privacy policy: Privacy Policy
INSTAGRAM BUTTON AND SOCIAL WIDGETS (FACEBOOK, INC.) The Instagram button and social widgets are services for interacting with the Instagram social network provided by Facebook, Inc. Personal data collected: Cookies; Usage data. Processing location: See privacy policy: Privacy Policy
USER RIGHTS
Users can exercise certain rights regarding their Data processed by the Owner. In particular, Users have the right to:
- Withdraw their consent at any time. Users have the right to withdraw their consent if they have previously given their consent to the processing of their Personal Data.
- Object to the processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the corresponding section below.
- Access their Data. Users have the right to know if Data is being processed by the Owner, obtain information about certain aspects of the processing, and obtain a copy of the Data undergoing processing.
- Check and get a rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
- Restrict the processing of their Data. Users have the right, under certain conditions, to restrict the processing of their Data. In this case, the Owner will process their Data only for storage purposes.
- Have their Personal Data deleted or otherwise removed. Users have the right, under certain conditions, to obtain the erasure of their Data from the Owner.
- Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used, and machine-readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User’s consent, on a contract which the User is part of, or on pre-contractual obligations.
- Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.
Information About the Right to Object to Processing
When Personal Data is processed in the public interest, in the exercise of an official authority vested in the Owner, or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.
Users must know that, however, if their Personal Data is processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To find out whether the Owner is processing Personal Data for direct marketing purposes, Users can refer to the relevant sections of this document.
How to Exercise User Rights
Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.
ADDITIONAL INFORMATION ON DATA PROCESSING AND COLLECTION
Legal Action
The User’s Personal Data may be used for legal purposes by the Owner in court or in the stages leading to possible legal action arising from improper use of the Website or related services. The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.
Additional Information About User’s Personal Data
In addition to the information contained in this privacy policy, the Website may provide the User with additional and contextual information concerning particular services or the collection and processing of Personal Data.
System Logs and Maintenance
For operation and maintenance purposes, the Website and any third-party services may collect files that record interaction with the Website (system logs) or use other Personal Data (such as IP address).
Information Not Contained in This Policy
Further information concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.
Changes to This Privacy Policy
The Owner reserves the right to make changes to this privacy policy at any time by informing Users on this page. It is strongly recommended to check this page often, referring to the date of the last modification indicated at the bottom.
INFORMATION ABOUT THE MAINTENANCE AND SECURITY OF THE WEBSITE COSMOTHEDODOBIRD.COM
Security
To ensure the security of our users, a security scan is performed every 90 days. Any vulnerabilities are addressed immediately.
Website Updates
Website updates are performed monthly, every 2nd day of the month, between 10:00 PM and 2:00 AM (EST).
Event Logging Register (Log)
An event logging register is maintained. Each event trace is retained for a duration of 90 days.